Call Center Jobs Philippines

Recruitment/Admin Staff
(National Capital Reg - Ortigas)

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in Business Studies/Administration/Management, Human Resource Management or equivalent.
* Required skill(s): Computer literate.
* Required language(s): English.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
* Having good skills in writing a report and presentation
* Must be teamplayer and possess positive attitude

Front Desk Associate
(National Capital Reg - Quezon City)

Requirements:

* Female, not more than 30 years old.
* Must be a graduate of any four year course, fresh graduates are encouraged to apply.
* With Above Average communication skills.
* With good listening and analytical skills.
* Must be computer proficient.
* Must be willing to work in Quezon City.
* Must be willing to work on Shifting schedules and during holidays.
* Can start ASAP.
* Applicants should be Filipino citizens or hold relevant residence status.

VXI Global Solutions Inc. | http://www.vxiusa.com
PH Trunk: (632) 8992200 ext. 34172
G/F 1024 Global Trade Center North EDSA, Quezon City

VXI GLOBAL SOLUTIONS INC.
G/F SM CyberZone II, Jupiter cor. Zodiac Sts., Brgy. Bel-Air Makati City 1200.
Website: http://www.vxiusa.com

Customer Service Representative - Sta. Rosa, Laguna

Responsibilities:

• Answer customer queries and concerns.
• Make calls and collections.

Requirement:

• Completed at least two years in college or any four year course.
• Average to Excellent English communication skills.
• Assertive and keen on details.
• Call Center Experience s a preference but not required.
• Willing to be assigned in Sta. Rosa, Laguna.
• Amenable to work on shifting schedule, graveyard shift and rendering over time.
• Available to start ASAP.
• FRESH GRADS are WELCOME TO APPLY.

• Monthly performance bonus up to $800 (paid out in pesos).

Be part of a top call center that provides good compensation, excellent training for qualified applicants, unlimited health package and FASTER REGULARIZATION and PROMOTION! Apply Now!

ON-LINE APPLICANTS ARE IMMEDIATELY PROCESSED
or email your resume to macon@jobstreet.com

Interview invitations and status updates may be sent via email
so please check your email regularly.

LUZON - Workforce Planning Specialist Level 2

RESPONSIBILITIES:

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in Engineering (Others), Mathematics, Economics, Finance/Accountancy/Banking or equivalent.
* Required skill(s): Statistical analysis, Team player, Influencing skills.
* Required language(s): English.
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Engineering - Others or equivalent.
* Full-Time positions available
* Must be willing to work in Pasay

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

Preference will be given to candidates who APPLY ONLINE

TeleTech Customer Care Management Phils., Inc.
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634.
Website: http://www.teletech.com

SERVICE DESK LEAD
(Makati)

Responsibilities:

* The Service Desk is primarily in-charge of technical support for REWSStools®. REWSStools® is a LAMP (Linux-Apache-MySQL-PHP) based software used to monitor GSM networks. As Team leader, you will be responsible for leading a small team of service desk report. This includes coaching service desk staff, evaluating staff performance, preparing work schedule, and ensuring workforce coverage of the 24/7 service desk;
* Track service requests and incident tickets and ensure it is resolved within the specified SLA;
* Ensure customer satisfaction by validating service desk responses to customers – if they communicate properly and within the specified timeframe;
* Validate and coordinate ownership and accountability of service requests by individuals, and even departments and other cross-functional departments concerned if necessary;
* Prepare weekly, monthly, quarterly and annual reports on the performance of the service desk;
* Suggest and implement programs for improving overall customer satisfaction.

Requirements:

* Bachelor’s degree holder with at least 5 years experience working for a Network Operations Center (ISP or Telco), or an IT-helpdesk;
* Has handled technical teams in the past (supervisory or managerial role);
* Willing to work in shifts, and at times even on holidays;
* Excellent problem solving skills and troubleshooting skills;
* Excellent communication skills and is customer-focused;
* Tech-Savvy;
* Confident and well-motivated;
* Organized and with a keen eye for detail;
* Must have at least two of the following skill sets (to be validated by training/education, certifications, or prior work experience): (1) Networking (IP, GSM, 3G, NG); (2) Telecommunications GSM (switching or NOC); (3) ITIL; (4) Service Management; (5) MIS; (6) Database administration preferably MySQL;
* Has working experience in a multinational company;
* Willing to go on-call.

WE OFFER ABOVE MARKET SALARY & BENEFITS PACKAGES INCLUDING FREE LUNCH (CATERED)!

REWSS
Rosenoerns All 1, DK-1970 Frederiksberg C, Denmark - -.
Website: http://www.rewss.com

SENIOR NOC ENGINEER
(Makati)

Responsibilities:

* Directly participate in the implementation of solutions at TELCO operators around the world.
* Interface with Clients (both Trials and Paying Customer) in relation to the implementation and operations of REWSStools.
* Handles the detailed telecom requirement analysis for NSS/BSS solutions to produce functional design specifications.
* Collaboration and coordination with the internal teams and other support teams outside the GSC in the implementation, testing, and support of NSS/BSS performance/traffic solutions
* Responsible for the proactive monitoring of clients network performance as part of the SLA.
* Performs other telecom support tasks deemed vital in the network operations center (NOC) as assigned by the immediate superior.
* Provide 24-hour customer technical support on REWSStools solutions from the Telecom perspective.

Requirements:

* Passed Government Board in Electronics and Communications Engineering or Electrical Engineering.
* Work experience in a similar capacity/role having at least 8-10 years experience in technical support, implementations (commissioning and configurations), operation and maintenance, and performance management of the vendor NSS/BSS assigned.
* Knowledge of GSM call flows, routing concepts, c7 signalling, NSS/BSS performance counters and tables, radio interface protocol messaging (gsm, gprs), call quality measurements, number analysis, c7 network plan, protocol concepts of ISUP – TCAP – MAP – SCCP, network clocking and synchronization, call charging records, TCP/IP, and inter-processes with the OMC – NSS/BSS and other network elements.
* Competent in windows applications, MS Office, and with knowledge in any programming language.
* Innovative, self-driven, adapts and learns quickly, team player, possesses good interpersonal skills, and can work under pressure.
* Excellent oral and written English communication skills.
* With network management systems experience or network operations center experience.
* With the ability to analyze network traffic statistics & performance logs.
* Knowledgeable in Unix or Linux programming language(s).

WE OFFER ABOVE MARKET SALARY & BENEFITS INCLUDING FREE LUNCH (CATERED)!

Technical Support Associates (Davao City)
(Southern Mindanao - Davao City)

Requirements:

Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in any field.
Required language(s): English.
Applicants must be willing to work in Davao City.
Applicants should be Filipino citizens or hold relevant residence status.
Fresh graduates/Entry level applicants are encouraged to apply.
Full-Time positions available.
Advanced level of knowledge in Operating Systems, Hardware & Networking concepts.

Please be ready with your SSS# and NBI clearance

visit our website www.suth.com

PREVIOUS APPLICANTS NEED NOT APPLY.

Feb 9 JOB FAIR!! Feb 9 JOB FAIR!! Feb 9 JOB FAIR!! No need to reply JUST COME OVER!!!
(National Capital Reg - Pasig City/Quezon City ONLY)

Responsibilities:

Responsibilities may include but is not limited to:
* Assisting clients when it comes to their concerns
* Giving information to clients regarding their inquiries about the products
* Processing orders directly for customers
* Flair for Sales
* Able to give advice when necessary.

Requirements:

Candidate must possess at least a Bachelor’s/College Degree if no Call Center Experience or at least 2 years of college
Required skill(s): Good Communication Skills, Basic IT knowledge, Strong Customer Service skills.
Required language(s): English.
Applicants must be willing to work in Pasig City.
Applicants must be willing to work on shifting schedule
Applicants should be Filipino citizens or hold relevant residence status.
Fresh graduates/Entry level applicants are encouraged to apply.
Candidates who completed at least two years of college education are also welcome to apply!

IMMEDIATE START DATES AVAILABLE.
COME AND DROP BY FROM MONDAY-FRIDAY (except holidays),
anytime between 9:00AM-11:00AM and 1:30PM-4:30PM
Look for Ms. GOLD.
60 Full-Time positions available.

ExcelAsia
2/f Bldg. 2, Jannov Plaza, 2295 Pasong Tamo Ext.,
Makati City.
From Edsa, take the MRT and get off at the Magallanes MRT Station by Mantrade. Take the FTI Bound jeep towards Pasong Tamo Extension. Jannov Plaza is in front of Saatchi House and beside Unionbank.
Telephone: 02-8487095 Fax: 02-8487096
Interested applcants are strongly encouraged to either send in their resumes ASAP or proceed to ExcelAsia for processing.
Limited slots only.
Interviews are conducted Mondays through Fridays between the hours of 9:30 AM - 12:00 NOON.
Contact person is GOLD SOON.
Mobile No. 0917-5132724

Inbound Customer Service Associates (APPLY NOW!!!)
(National Capital Reg - Pasig City)

Responsibilities:

* Customer Service Associates must have the following qualifications:
* Above average - Excellent spoken and written English language skills
* Familiarity with computers and basic software programs (Windows, Microsoft Word, etc.)
* Accurate typing skills
* Problem solving skills ( following instructions, comfort with basic math, ability to think on feet Excellent communication skills (listening, summarizing)
* Personal Impact (presence, confidence, empathy and ability to deal with difficult/upset customers)
* Drive (desire to excel, high energy level, ability to deal with stress)
* Good in upselling/ cross selling of products, etc.

* The qualified candidate should be able to resolve issues and concerns of clients, probe and troubleshoot to clarify the caller’s need/s.

Requirements:

* Required skill(s): Excellent in spoken English, Excellent in written English, Accurate typing skills.
* Preferred skill(s): Problem solving skills.
* Required language(s): English.
* Applicants must be willing to work in Ortigas
* Applicants must be willing to start working immediately
* Applicants should be Filipino citizens or hold relevant residence status, at least 18 years old
* Fresh graduates/Entry level applicants are encouraged to apply.
* Applicants who have completed at least two years of college education (with no back subjects) are also welcome.
* 30 Full-Time positions available.

* Up to 30K commission. Inbound account with upselling.
* IMMEDIATE START DATES!!!!
* COME FOR AN INTERVIEW. LOOK FOR RACHEL!!!
* Bring along your friends with you.
* MON-FRI (EXCEPT HOLIDAYS), 9AM-11AM or 1:30PM-3PM
* Please bring two copies of resume.
* Immediate requirement. The applicant should be willing to start immediately.

Excel Asia
2/f Bldg. 2, Jannov Plaza, 2295 Pasong Tamo Ext.,
Makati City.
Telephone: 02-8487095 Fax: 02-8487096

*From Magallanes MRT Station - ride a jeep going to FTI, Gate 3 or Pasong Tamo Extension - look for the large Bridgestone sign, we are beside Unionbank.

SALES ASSOCIATES
(National Capital Reg - Pasig City)

Requirements:

* Candidate must possess at least a Bachelor’s/College
* Preferable work experience acquired from a Call Centre or BPO industry (at least 1yr outbound)
* Excellent track record, no attendance/tardiness issues and no performance issues from previous companies.
* Impeccable communication skills with excellent American accent.
* Demonstrated skills in outbound sales.
* Ability to work independently with minimum supervision.
* Must be available to work on graveyard shifts.
* Preferably with background in handling B2B accounts.
* Only Full-Time positions available
* Applicants should be Filipino citizens or hold relevant residence status.

Interested applicants may send their resumes to:
hr@enfrausa.com

or visit our office at:

14th Floor, Orient Square Building
F. Ortigas Jr. Avenue (formerly Emerald Ave), Ortigas Center

Immediate Interviews are conducted Monday - Friday from 8AM to 5PM.

For inquiries pls call office landline @ 914-0785 to 86,
or send SMS thru 0918-838-8886